If there is noticeable latency from the time the Glambot® path starts to when the video begins recording, there are a few likely causes. 1. The GoPro is connected wirelessly. To ensure proper recording transfer speeds, use a wired connection.  1. If the video is still recording late, use the advanced settings on the Glambot® motion control web app to change the connection type to Bluetooth. While still using a wired connection to the GoPro, using the Bluetooth setting on the Glambot Motion control will trigger the recording slightly earlier than the wired connection setting.

If you are experiencing frame correction/drifting at the end of a video, it is likely due to hypersmooth mode enabled on the GoPro. Hypersmooth mode analyzes and corrects camera motion frame by frame. We typically recommend hypersmooth mode to create the smoothest video output. However, it may not be ideal for all situations or backdrops. In the case that frame correction produces noticeable or uneven movement, or if it appears as if the wrist is still moving at the end of a recorded video, turn off hypersmooth mode on the GoPro.

If your camera won’t connect to Snappic, check and adjust the settings on your camera as needed: 1. Set the [Choose USB Connection App] setting to Photo Import/Remote Control 2. Ensure the USB C cable is a data transfer cable, see recommended USB cables 3. Disable [Network Settings] on the camera (wireless connections can interfere with USB tethering) 4. Disable [Bluetooth Settings] on the camera (Bluetooth can interfere with USB tethering) 5. Update the camera to the latest firmware 6. Update Snappic to the latest version  7. Update iPhone/iPad to the latest IOS Software