Glambot® Team

If you can’t get your camera or GoPro to connect to Snappic, it may be due to a combination of the specific IOS device and cable. Some iPads have stricter standards for USB-C camera connections. 1. Try another USB-C cable 1. Try connecting to an iPhone running Snappic 1. Bypass the data port on the pedestal and go directly into the data port on the bottom of arm 1 near the shoulder 1. The USB-C connection point needs to be flipped. Some USB-C connections are directional and only work one way. Try Flipping the USB-C cable 180 degrees. 1. Event Pro 3: Flip the connection point going into the data port at the end of arm 2. 1. Event Pro 1 & 2: Flip the connection point going into the data port on the bottom side of arm 1 near the shoulder.

1. Set camera mode to [Video] and [A+] 1. Set Lens AF to [On] and Lens Stabilizer to [On] 1. Movie Recording Tab 1, Set High Frame Rate to [On] and Movie rec. Size to [FHD 179.8fps Standard (IPB)] 1. Movie Recording Tab 3, select [IS Mode] and set Digital IS to [Enhanced] 1. AF Tab 1, set Movie Servo AF to [Enable] 1. Network Tab 2, set Wi-Fi settings to [Disable] and Bluetooth settings to [Disable] 1. Settings Tab 1, set Auto Rotate to [On] and Add Movie Rotate Info to [Enable] 1. Settings Tab 3, set power saving auto power off to [Disable] 1. Settings Tab 4, set Choose USB connection app to [Photo Import/Remote Control] 1. Attach the camera to the Glambot® using the Universal DSLR Mount. See here for instructions on installing the universal mount. 1. If using a power adapter, plug the USB-C into the Power Port on the Glambot®  1. Connect the Coiled USB-C to USB-C cable into the camera data port and the Glambot® data port 1. Connect the iPhone/iPad into the Glambot data port and turn the camera on 1. Open Snappic and Select your event 1. Tap [Select Accessories] and choose [Volume Buttons]  1. Tap [Configure Camera] and select [EOS R8] *note: it doesn’t matter which EOS R8 selection you choose, they will all work the same.  1. Tap [Start Photo Booth] and tap the Live Preview Rotation left arrow once if filming portrait, then tap [Start Booth] 1. You’re Glambot® is now ready to begin filming!

Hero 9/10/11 Black: 1. Start with the GoPro unplugged from the USB-C 2. Swipe down on the touch display, then swipe left 3. Tap [Preferences] 4. Tap [Wireless Connections] 5. Set [Wireless Connections] to ON 6. Tap [Connect Device] 7. Tap [GoPro Quik App] 8. Install/Open the GoPro Quik App on the iPhone 9. Navigate to the [GoPro] Tab 10. Tap [Connect a GoPro] 11. Tap [Connect] 12. Tap [Pair] when prompted 13. Name your GoPro or leave as default 14. Tap [Skip] if prompted to update (*update as needed and not rushed for time) 15. Tap [I’ll do this later] when prompted for cloud upload 16. Tap [No thanks] 17. Tap [Let’s Go] 18. Close the GoPro Quik app 19. Plug the USB-C cable into the GoPro and iPhone/iPad (Ensuring all connection points are securely connected on the Glambot® as well) 20. The Screen on the GoPro should display [USB Connected] 21. Open Snappic and select your event 22. Scroll down and tap [Select Accessories] then select [Volume Buttons] and tap [Done] 23. Tap [Configure Camera] then [Search for GoPro Camera] 24. Confirm the connection shows [Wired] and select your GoPro camera 25. Tap [Start Photo Booth] 26. Configure Video and Slowmo settings, then tap [Start Booth] 27. Tap [Video] and then select the time edit that best matches your desired Glambot® path 28. On the Glambot motion control web app, navigate to the advanced settings tab and confirm the connection type is set to [USB] 29. You are now ready to begin wired recording with your Glambot® and GoPro Hero 12/13 Black: 1. Start with the GoPro unplugged from the USB-C 2. Swipe down on the touch display, then swipe left 3. Tap [Pair Device] 4. If [Wireless Connections] is off, tap [Turn On] when prompted, then tap [Pair Device] again 5. Install/Open the GoPro Quik App on the iPhone 6. Navigate to the [GoPro] Tab 7. Tap [Connect a GoPro] 8. Tap [Connect] 9. Tap [Pair] when prompted 10. Name your GoPro or leave as default 11. Tap [Skip] if prompted to update (*update as needed and not rushed for time) 12. Tap [I’ll do this later] when prompted for cloud upload 13. Tap [No thanks] 14. Tap [Let’s Go] 15. Close the GoPro Quik app 16. Plug the USB-C cable into the GoPro and iPhone/iPad (Ensuring all connection points are securely connected on the Glambot® as well) 17. The Screen on the GoPro should display [USB Connected] 18. Open Snappic and select your event 19. Scroll down and tap [Select Accessories] then select [Volume Buttons] and tap [Done] 20. Tap [Configure Camera] then [Search for GoPro Camera] 21. Confirm the connection shows [Wired] and select your GoPro camera 22. Tap [Start Photo Booth] 23. Configure Video and Slowmo settings, then tap [Start Booth] 24. Tap [Video] and then select the time edit that best matches your desired Glambot® path 25. On the Glambot motion control web app, navigate to the advanced settings tab and confirm the connection type is set to [USB] 26. You are now ready to begin wired recording with your Glambot® and GoPro If the GoPro is still not connecting properly or not showing up as wired after following these steps, see GoPro not found / No wired connection in Snappic

If Snappic displays this failure to connect error, the connection to the GoPro has been interrupted. Follow the steps below to reconnect the device: 1. Unplug the USB cable from the GoPro 2. Navigate to the Bluetooth settings on the iPhone/iPad and forget the connection to the GoPro 1. Swipe down on the touch display (Hero 11/10/9 Black, swipe left after swiping down) 2. Tap [Preferences] 3. Tap [Wireless Connections] 4. Set [Wireless Connections] to ON 5. Tap [Connect Device] 6. Tap [GoPro Quik App] 7. Install/Open the GoPro Quik App on the video editing device 8. Navigate to the [GoPro] Tab 9. Tap [Connect a GoPro] 10. Tap [Connect Camera] 11. Reconnect the USB connection from iPhone/iPad to the GoPro 12. The GoPro should now display [USB Connected] and show up as a wired connection

While it is recommended to run a wired connection for optimal performance when filming, there may be times when a wireless connection is needed (e.g. no USB cable). If necessary, follow these steps to connect and run a GoPro wireless connection: Hero 9/10/11 Black: 1. Swipe down on the touch display, then swipe left 2. Tap [Preferences] 3. Tap [Wireless Connections] 4. Set [Wireless Connections] to ON 5. Tap [Connect Device] 6. Tap [GoPro Quik App] 7. Install/Open the GoPro Quik App on the iPhone 8. Navigate to the [GoPro] Tab 9. Tap [Connect a GoPro] 10. Tap [Connect] 11. Tap [Pair] when prompted 12. Name your GoPro or leave as default 13. Tap [Skip] if prompted to update (*update as needed and not rushed for time) 14. Tap [I’ll do this later] when prompted for cloud upload 15. Tap [No thanks] 16. Tap [Let’s Go] 17. Close the GoPro Quik app and open Snappic 18. Select your event 19. Scroll down and tap [Select Accessories] then select [Volume Buttons] and tap [Done] 20. Tap [Configure Camera] then [Search for GoPro Camera] 21. Select your GoPro camera and tap [Use Wireless] 22. Tap [Join] when prompted 23. Tap [Start Photo Booth] 24. Configure Video and Slowmo settings, then tap [Start Booth] 25. Tap [Video] and then select the time edit that best matches your desired Glambot® path 26. On the Glambot motion control web app, navigate to the advanced settings tab and set the connection type to [Bluetooth] to ensure proper timing of wireless recording 27. You are now ready to begin wireless recording with your Glambot® and GoPro Hero 12/13 Black: 1. Swipe down on the touch display, then swipe left 2. Tap [Pair Device] 3. If [Wireless Connections] is off, tap [Turn On] when prompted, then tap [Pair Device] again 4. Install/Open the GoPro Quik App on the iPhone 5. Navigate to the [GoPro] Tab 6. Tap [Connect a GoPro] 7. Tap [Connect] 8. Tap [Pair] when prompted 9. Name your GoPro or leave as default 10. Tap [Skip] if prompted to update (*update as needed and not rushed for time) 11. Tap [I’ll do this later] when prompted for cloud upload 12. Tap [No thanks] 13. Tap [Let’s Go] 14. Close the GoPro Quik app and open Snappic 15. Select your event 16. Scroll down and tap [Select Accessories] then select [Volume Buttons] and tap [Done] 17. Tap [Configure Camera] then [Search for GoPro Camera] 18. Select your GoPro camera and tap [Use Wireless] 19. Tap [Join] when prompted 20. Tap [Start Photo Booth] 21. Configure Video and Slowmo settings, then tap [Start Booth] 22. Tap [Video] and then select the time edit that best matches your desired Glambot® path 23. On the Glambot motion control web app, navigate to the advanced settings tab and set the connection type to [Bluetooth] to ensure proper timing of wireless recording 24. You are now ready to begin wireless recording with your Glambot® and GoPro

If there is noticeable latency from the time the Glambot® path starts to when the video begins recording, there are a few likely causes. 1. The GoPro is connected wirelessly. To ensure proper recording transfer speeds, use a wired connection.  1. If the video is still recording late, use the advanced settings on the Glambot® motion control web app to change the connection type to Bluetooth. While still using a wired connection to the GoPro, using the Bluetooth setting on the Glambot Motion control will trigger the recording slightly earlier than the wired connection setting.

Event Pro 1 and Pro 2 models

Event Pro 3 and some Pro 2 models.