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Speed slider not moving / stuck Motion Control v. 3.2.x
If you are unable to move your speed slider on Motion Control v. 3.2.x please update your iOS and this should resolve the issue.
Knowledge Base
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If you are unable to move your speed slider on Motion Control v. 3.2.x please update your iOS and this should resolve the issue.
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Connect the device running Snappic to the Glambot via Bluetooth
If the Glambot is not showing up as a discoverable device or is unable to connect, see Bluetooth not showing up / Cannot connect to Bluetooth
Note: The only device that should be connected to the Glambot Bluetooth is the one device running Snappic
Open the Snappic app and choose your event
Scroll down and tap [Configure Camera] and select desired camera, then tap [Done]
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Ensure that no devices are currently connected to the Glambot. If so, navigate to the bluetooth settings on your device and tap [forget this device] for the connected Glambot
Open the Touchpix app, select event, and navigate to the settings tab
Scroll down and tap [Bluetooth Methods]
Swipe left to the [Glambot®] tab and tap [connect to Bluetooth]
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Ensure that no devices are currently connected to the Glambot Bluetooth. If so, navigate to the bluetooth settings on your device and tap [forget this device] for the connected Glambot
Open the Curator Live app and Navigate to the settings tab
tap [Bluetooth]
In Bluetooth devices, tap [Other A]
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Connect the device running LumaBooth to the Glambot Bluetooth
Open the LumaBooth app and launch event
Open the event settings menu by tapping the dropdown arrow in the top-right corner
Select [capture mode] and make sure that [Boomerang/360] is selected
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If your IOS device is not connecting to the Glambot® wifi network or is providing an error message (e.g. this network is operating on Wi-Fi channels in use by several other nearby networks), there are a few likely causes:
Most Common: Some IOS devices and IOS software updates have been known to cause Wi-Fi connection issues. If possible, try connecting with an android device. If no android device is available, try with a different iPad or iPhone to see if the issue is present on all devices.
The firewall may be blocking the connection: To check if the firewall is enabled, you will need to access the Glambot® PC terminal by connecting a mouse, keyboard, and monitor. Then, follow the instructions below: a. Press Ctrl + Alt + T to open the terminal window. b. In the terminal type the following command and press Enter: Sudo UFW Status c. If it is currently…
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If the motion control web app stops working while operating the robot, it is likely due to wifi channel interference. Move the robot to the off/extended position and restart the system.
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If the web control app is unable to connect, there are a few likely causes.
The control iPad is not connected to the Glambot Wi-Fi signal. To connect:
a. Navigate to settings
b. Tap [Wi-Fi]
c. Connect to the Glambot Wi-Fi (e.g. Glambot-001)
The URL is incorrect. Confirm that you are using the correct URL where the xxxx is replaced with your glambot® number: glambot-xxxx.local:8080/webapp/
If the URL begins with http:// ensure there is no “s” (e.g. https://)
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If the video in Snappic doesn’t start recording when a path begins on the robot, there are a few likely causes.
The shutter trigger is not connected. Ensure that the shutter trigger is connected to the volume buttons accessories.
a. Tap [Select Accessories]
b. Tap [Volume Buttons]
c. Tap [Done]
If the video still won't begin recording, the bluetooth may not connected. Navigate to the settings on the device running Snappic, tap [Bluetooth], and connect to the Glambot bluetooth (e.g. glambot-001).For additional help connecting to bluetooth, see Bluetooth not showing up / Cannot connect to Bluetooth